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Privacy Policy
Last Updated: 06 October 2025
This Privacy Policy describes how Hamsh Deskmate (“Company,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from www.hamshdeskmate.com (the “Site”), your source for office supplies.
By visiting or using the Site, you agree to the collection and use of information in accordance with this policy.
- Information We Collect
We collect different types of information to provide and improve our service to you.
Personal Information You Provide to Us
This is information you directly give us when you place an order, create an account, or contact us. This includes:
- Identity and Contact Data: Your name, email address, billing address, shipping address, and phone number.
- Transaction Data: Details about the office supplies you purchase, order date, and purchase history.
- Payment Data:
- For Credit Card payments, we collect encrypted information that is securely passed directly to our trusted third-party payment processors. We do not store or process your full credit card number.
- For Cash on Delivery (COD) payments, we collect and store the necessary address and contact details to process and deliver your order and collect payment.
- Account Data: Username and password (hashed), and any profile preferences.
- Communication Data: Information from any correspondence you have with our customer support team (e.g., emails or chat records).
Automated Collection Data (Usage Data)
When you browse the Site, we automatically collect certain information about your device and activity. This includes:
- Log Data: Your Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), date and time stamp, and click data.
- Tracking Technologies (Cookies): Information about how you interact with the Site, which products you view, and the pages you visit. (See Section 5 for more details on Cookies).
- How We Use Your Information
We use the collected information for various business purposes, including to:
- Fulfill Orders: Process your purchases, manage Credit Card and COD payments, and deliver the items to you.
- Maintain Your Account: Register you as a customer and manage your account.
- Communicate with You: Send order confirmations, shipping updates, and respond to your inquiries or customer service requests.
- Improve Our Site and Products: Analyze how customers use our Site, track sales, and optimize our product offerings and website features.
- Marketing and Promotions: Send you promotional materials, newsletters, and special offers on office supplies, if you have opted-in to receive them.
- Security and Fraud Prevention: Detect and prevent fraudulent transactions or other illegal activities.
- Sharing Your Personal Information
We are committed to maintaining your trust, and we do not sell your personal information. We may share your personal information with third parties only in the following limited circumstances:
- Service Providers: We share necessary information with trusted companies that help us run our business, such as:
- Shipping & Logistics Partners: (Name, address, phone number) to ensure the delivery of your office supplies.
- Payment Processors: (Transaction data) to securely process credit card payments.
- Website Hosting & IT Services: To keep the Site running and secure.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order).
- Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company.
- Data Security
We take the security of your Personal Information seriously. We implement reasonable technical and organizational measures designed to protect your data from accidental loss, unauthorized access, use, alteration, or disclosure.
- All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and is encrypted.
- We follow generally accepted industry standards to protect the personal data submitted to us, both during transmission and once we receive it.
- Cookies and Tracking Technologies
The Site uses “cookies” and similar tracking technologies to track activity and hold certain information.
- What are Cookies? Cookies are small data files placed on your device that often include an anonymous unique identifier.
- Your Choices: You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, if you choose to decline cookies, you may not be able to use some portions of our Service.
- Your Data Rights
You may have certain rights regarding your personal data, including the right to access, correct, or delete the personal information we hold about you. You may also have the right to object to or restrict our processing of your data, and the right to withdraw your consent (e.g., unsubscribing from marketing emails).
To exercise any of these rights, please contact us using the details provided below.
- Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.
- Contact Us
If you have any questions about this Privacy Policy, your data, or would like to exercise your data rights, please contact us:
- By Email: connect@hamshdeskmate.com
- By Visiting contact us Page on our Website
